• This answer explains how to format a drive in the exFAT or FAT32 file system. This allows the drive to be used on both Windows and macOS. • This answer explains how to format a WD drive for use on Windows and macOS. • This answer explains how to erase a WD drive in Windows OS and macOS. • This answer explains how to setup and use WD Security and WD Drive Utilities on a Windows or Mac computer. • This answer explains how to install WD Apps software in Windows (10, 8, 7, or Vista) and macOS (10.8.x Mountain Lion through 10.12.x Sierra). • WD Discovery Online User Guide.

• This answer explain starting macOS Time Machine backups to My Passport and External USB Drives. • Direct Attached Storage Online User Guide and Solutions • This article explains how to safely eject a USB device from a computer. This answer explains how to format a drive in the exFAT or FAT32 file system. This allows the drive to be used on both Windows and macOS. This answer explains how to format a WD drive for use on Windows and macOS. This answer explains how to erase a WD drive in Windows OS and macOS. This answer explains why My Cloud mobile app is unable to access the 'TimeMachineBackup' or 'SmartWare' shares on a My Cloud device. This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. This article explains how to backup and restore using the File History feature of Windows 10. WD Community It's taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don't think this should be a problem.

I'm sorry, but those 16 inches are more than enough to damage a drive. The drive is probably physically damaged. It doesn't take much of a bump to damage them. Professional data recovery is likely the only solution. Joe Well, yeah. Dropping the drive on the floor even from 12-16 inches will break it. Sorry, but if you need the data, you're looking at data recovery, and that's if they can help you. What OS are you using and does the drive show in Disk Management?

Does it say anything in Disk Management down where the bars are shown like Raw? Never trust important data to just one drive intern.

How do i make my WD Passport Work on Both Windows and Mac. WD External Drives. WD Portable Drives. Al_Rashoud 2011-05-18 07:08:03 UTC #1. Before I use my WD external drive (Passport Essential 250 GB) I saw that the file format on my PC is NTFS based. My Passport is configured for a MAC how can I reconfigure it for PC Windows 7? - Answered by a verified Tech Support Specialist. Have 2012 WD My Passport running on Windows Vista. Just bought new PC with Windows 8. Can I use it on new PC without any WD software update? There a backup.bkf file on it but I can't open it. I have a new PC HP.

File Systems HFS+ This is the principal file system of Mac OS X. It is a journalled, relatively modern file system that supports POSIX permissions, and features at least limited automatic defragmenting of files. Mac OS X is capable of mounting these volumes for reading and writing, and has full capabilities to utilize them. Microsoft excel for mac what if analysis. Mac OS X systems can also only boot from hard disks formatted in this system (as well as bootable optical media). Windows has no native support for this format, but third party tools such as MacDrive allow for limited read/write support on Windows systems. NTFS This is the current preferred file system of Windows (beginning predominance circa Windows NT 4.0 and Windows 2000, and including Windows XP). Most Windows systems use principle partitions with this file system.

This is a journalled file system with good support for large files. It should be noted that it does NOT support POSIX permissions or ownership. Mac OS X has read only support for this format.

It has no capabilities to write to an NTFS drive. Windows has complete read/write capabilities for this format. FAT32 FAT32 is a legacy file system in the Windows world. However, it is still widely used as almost all Flash-based drives use this format. Mac OS X supports this format for both reading and writing, as does Windows.

It has notable limitations, including difficulties with files of size larger than 4 GB. Also, as with NTFS, this file system does not support POSIX and permission / ownership errors could arise when files are moved back and forth between this file system and a POSIX-compliant file system. Ext2 Ext2 is a relatively modern filesystem that is used primarily in Linux environments. It features many of the same creature comforts as OS X, including a journal and the ability to use large files (e.g. Bigger than the 4 GB limit in FAT32). This file system is not natively supported in either OS X or Windows, but free extensions are available for both operating systems that allow basically full read/write utilization of this filesystem on both OS X and Windows.