07.09.2018

Hi guys, I forgot about this post as I went away for training and then had some other projects and catch up work when I got back. Anyway to resolve this issue we had to reboot all the mail servers. I know that sounds weird for a problem that only affected one user on every machine but his Desktop. It resolved a similar problem on another forum where they had the same exact issue. He's in a mailbox database that is in a dag group with two exchange servers. Basically we did windows updates and rebooted the secondary one night, and the next night we failed the active databases over and did windows updates, rebooted, then failed the active databases back.

This change will only affect Microsoft Outlook and Hosted Exchange users that. Filters and/or rules that are based on the previous sender address to not work.

We also have an older 3rd Exchange server that was our original single server but we migrated everyone off of it in favor of a dag exchange group on newer (2012) OS. The old server is just in place as it breaks lync / skype for business outlook sync if brought down. We'll probobly just keep it around until server 2008 R2 goes EOL and then hopefully the CIO lets me move it all to O365 hosted.

I don't know if you all have found the solution but this should fix it. Just tested and resolved with the following process. In the case that you migrate a system or some other sort of anomaly causes an issue with Outlook to where it shows no search results this is how you fix it. • First start by Removing the account from outlook.

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• Go to Outlook > Preferences > Accounts • Select the account and then select the minus button. Confirm and select Delete • It will go through a brief process of deleting the account. • Once the account is removed. Quit Outlook. • Next go to Outlook in the Applications folder and right click then select Show Package Contents • In here go to Contents > ShareSupport • Open the Outlook Profile Manager • Select the Main Profile and select the minus button in the bottom left hand corner to delete it. • Once deleted create a new profile with the plus button in the bottom left hand corner. • Rename the profile to the users first name or something other than 'Main Profile' • Note: Do not include special characters in the Profile name it will blow things up.

• Next open Outlook and go to Outlook > Preferences > Accounts • Select the plus button in the bottom left hand corner and then select Exchange for the account type. • Alternatively you can click on the Exchange Icon. Best free mac app for burning dvds.

• Enter the credentials and let the email download. • Do a test search. If results show. Appleninja wrote: I don't know if you all have found the solution but this should fix it. Just tested and resolved with the following process. In the case that you migrate a system or some other sort of anomaly causes an issue with Outlook to where it shows no search results this is how you fix it. • First start by Removing the account from outlook.

• Go to Outlook > Preferences > Accounts • Select the account and then select the minus button. Confirm and select Delete • It will go through a brief process of deleting the account. • Once the account is removed. Quit Outlook.

• Next go to Outlook in the Applications folder and right click then select Show Package Contents • In here go to Contents > ShareSupport • Open the Outlook Profile Manager • Select the Main Profile and select the minus button in the bottom left hand corner to delete it. • Once deleted create a new profile with the plus button in the bottom left hand corner. • Rename the profile to the users first name or something other than 'Main Profile' • Note: Do not include special characters in the Profile name it will blow things up.

• Next open Outlook and go to Outlook > Preferences > Accounts • Select the plus button in the bottom left hand corner and then select Exchange for the account type. • Alternatively you can click on the Exchange Icon.

• Enter the credentials and let the email download. • Do a test search. If results show. Iphoto.

This problem has sporadically cropped up in my environment still. I do not know what is causing it but I do have a solution that has worked 100% of the time when it does happen. The following commands do fix it, as posted by someone else in another thread. I believe the key line may be the never_index_metadata line. (haven't been able to replicate the problem enough to narrow things down).