I can’t do anything from the soft boot. The minute I enter my password, the screen goes grey. That was a while ago. Now, my Mac won’t respond to anything. The white screen comes on, the logo show up, it takes about 5-7 minutes for the black bar to complete its loading and thenit just gets stuck.

Click to expand.The issue is may be caused by one of these two drivers installed in your system: ATI PCI Express(3GIO) Filter Driver AMD PCI Express(3GIO) Filter Driver As a probable solution please perform the steps below: 1. Please take a snapshot of the Virtual Machine before performing the instructions: in Mac menu bar go to Virtual machine > Take a snaps 2. Create vertical video on imovie. Go to Device Manager (to access Device Manager, go to Control Panel > System and Maintenance > System > Device Manager) 3. Expand 'System Devices' 4. Find the corresponding driver, (in our example - 'ATI PCI Express(3GIO) Filter Driver'), right-click on it and select 'Uninstall'. Tick 'Delete the driver software for this device' (IMPORTANT) 6.

Check and make sure that the driver has been deleted. Reinstall Parallels Tools and check the issue.

I have a GREAT solution! I literally spent HOURS using Google and restating my search. I tried to update the driver for my video card and then, I tried to figure out why it wouldn't update properly. I spend countless hours messing with settings, reading, throwing stuff, and just plain loosing my marbles! Well, FINALLY, I found something about Zone Alarm (A security suite) and I transposed the idea and went into my Webroot settings and chose the correct option to allow access to Snagit.

There was also an option for the other capture programs I tried. It works just fine! Ok, first I will explain. Webroot, Zone Alarm, and I'm sure Kaspersky, Norton, and other anti-virus programs block the use of Snagit and other capture program that try to take screenshot of website with vital info on them.

For instance, anything you typed like email, bank account, google searches, or any site in general where you entered anything, will be unable to be captured. The reason for this, is to stop hackers from remotely taking a screen shot of lets say your Chase account information.

If the hacker can take screenshots without your knowledge, they can get important info to do bad things with your account. So you have to find the setting to allow Snagit.exe or which ever program you use to allow the captures. Once done, you will be able to take screenshots again.

The other two choices are for specific needs that, once again, we won’t be going into at this time. • In the Erase panel, use the drop-down Scheme field to select the: • GUID Partition Map • Master Boot Record • Apple Partition Map • GUID Partition Map is the default selection and will work for all Macs using Intel processors. How to format a mac hard drive for os installation.

I will explain how to do this in Webroot Secure Anywhere Complete. Keep in mind no matter which antivirus you use, there should be a way to do this. If you can't google search how, contact your manufacturer. Ok, here goes: Steps: 1.

Open Webroot Secure Anywhere Complete. (Use the desktop shortcut if that's easy or use Start>All Programs>Webroot SecureAnywhere folder>Webroot SecureAnywhere icon.) 2. Click the Identity and Privacy tab on left. Click on the 'View/Edit Applications' link. Scroll until you see the name of your screen capture program. In my case its under 'snagit32.exe in C: program files (86) techsmith snagit 10'. In the three columns there are buttons you can choose.

They are: 'Protect' 'Allow' or 'Deny'. In my case all my programs were selected as 'Deny'. Click on the bubble in the 'Protect' column. Not sure what the difference between this column and 'Allow' are, but I chose 'Protect. Click close when done. Close Webroot, since you are done.

Check to see if it worked by trying the same page that went black before. This should work. It sure did for me! I decided to share this post so I can save you all the hours of net digging I had to endure.