Request Receipts when Sending Single Message This option will send a request for a read receipt with a single message that is sent from your Outlook client. • While writing your message, select the “ Options” tab. • Under the “ Tracking” section, select the check box for one or both of the following: • Request a delivery receipt for this message • Request a read receipt for this message Request Receipts on All Sent Messages by Default These settings will control whether or not receipts are sent from your Outlook client when you send an email message. • From the main Outlook screen, select “ File” > “ Options“. • Choose “ Mail” in the left pane.

NOTE You only need to change these settings if you added your mailbox to an email program using POP or IMAP. If you set up an Exchange account connection, these settings do not apply 1.Sign in to Outlook Web App. For help, see Sign in to Outlook Web App. 2.On the nav bar, choose Outlook (or Mail). Or Choose App launcher > Outlook. If you want to autoarchive all your folders with identical settings, make sure to also click the Apply These Settings to All Folders Now button in the AutoArchive dialog box — that is, all folders except for the Contacts folder, which can’t be archived.

• Scroll down to the “ Tracking” section. • Select the “ Delivery receipt confirming the message was delivered to the recipient’s e-mail server” and/or “ Read receipt confirming the recipient viewed the message” as desired. Now when you send the message, you will receive a receipt if the email is read or delivered. Receipt on Messages Received You can tell Outlook what action to take on email when the sender sends you a request for a read receipt with these steps. • From the main Outlook screen, select “ File” > “ Options“.

If it’s an Office 365 account, please check the “Mark as read” settings both in OWA(Outlook Web App) and Outlook for Mac client. In addition, you may configure another account on this mac to see if you can reproduce the same issue. In that case, even if I have Outlook minimized, it seems that Outlook automatically displays the new message in the reading pane and marks it as read right away. Unfortunately, since Outlook is minimized, I never even get a notification about a new message and don't notice it until I open up Outlook again. Outlook message read settings.

• Choose “ Mail” in the left pane. • Scroll down to the “ Tracking” section. • Choose a selection under “ For any message received that includes a read receipt request“. Please note however that delivery and read receipts can be turned off by the recipient or email server administrator on the recipient end. This is not a fool-proof way to verify if email was received or delivered. It is handy in most cases though.

Filed Under: Tagged With:, Reader Interactions.

By Unless you change Outlook’s AutoArchive settings, Outlook does not archive your items automatically. Some businesses, however, might have it enabled for their users. Other companies might instead use an autodelete service to purge old messages, but check your company’s email retention policy before you make any changes to the AutoArchive settings. If you want to turn on AutoArchive, see how Outlook is set up to archive your old items, or change the way Outlook does the job, follow these steps: • Select the File tab and click the Options button. The Outlook Options dialog box opens. • Click the Advanced button in the Navigation pane on the left.