Outlook 2011 is a Cocoa application; it doesn’t have a legacy of over 20-plus years on the Mac and doesn’t have the kind of code base that the other Office programs have. Everthing works fine for all the Windows Outlook users and many share Outlook calenders. However they have one user with a recent Mac desktop running Outlook 2011 for Mac. She can logon and get email fine but can not acess shared calendard to a user in a different domain that she has permissions to acces the Outlook calendars.

Important: Many errors or inability to access a feature/action will occur if an Office application (such as Outlook, Word, or Teams, etc) is not correctly authenticated into Office 365. Before performing major troubleshooting, please follow steps outlined within document and see if the problem is resolved.Below is a list of known issues within Office 365. • • • You can contact Microsoft directly to make a case for supporting a specific feature in Office 365, by submitting your idea to Microsoft's Office 365 feedback and suggestions site at For a list of issues that have been resolved, click. You may also want to review support documentation from other services that may be related to the issue you are experiencing.

• OneDrive for Business: • Wisc Account Administration site: • Scheduling Assistant: • WiscChat: • Google Apps: • WiscList: * Note: If you are experiencing message delivery delays and are interacting with a WiscList, review the documentation related to WiscList above. The issues listed below apply to all or multiple email/calendar clients. • When editing a single instance of a recurring event, the edited event may not appear appropriately for invitees of that event. • In order to prevent this and any possible data corruption of your calendar from occurring, we recommend that if you would like to edit a single instance of a recurring event, delete that single instance from the recurrence and create a new event where the deleted instance would have taken place. • Unable to view/open attachment • Certain attachment types are blocked in Office 365. If you are unable to view or open an attachment, please review to verify that the file type is not blocked.

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• If a resource calendar is set to auto-accept meeting invitations, the title/subject of the event will list the name of the organizer when the resource calendar is viewed • This only occurs only if the resource calendar is invited to the event. If the event is scheduled on behalf of the resource -- i.e., the resource calendar creates the meeting -- this will not occur. • Microsoft is aware of this issue and has stated that the feature is working as designed. • There are two ways to work around this issue: • Use the resource calendar to create the meeting.

In order to do this, you will need at least read and write permissions to the resource. Select your client below for instructions: • • Disable auto-accept for the resource calendar: • • Desktop versions of Outlook may display some emails in CJK characters (aka. Chinese characters, Han characters, kanji, etc.) • Open the problematic email in Outlook, click Actions > Other Actions > Encoding, and then change the encoding to Unicode (UTF-8). • Or, open the email via Outlook on the web. If the CJK characters still appear, you will need to open the email in an Outlook desktop client and change the encoding.